Privacy Policy

At Entrance Automation Service, ensuring the privacy and security of our clients' data is a core part of our operational ethos. This Privacy Policy details the types of information we collect, how it is used, and the steps we take to protect your personal and organizational data.

1. Information We Collect

We may collect the following types of information when you interact with our website, request quotes, or utilize our smart parking, gate automation, and physical security systems:

• Contact Information: Names, email addresses, phone numbers, and physical business addresses.
• Technical Data: IP addresses, browser types, and usage data gathered automatically when you visit our site.
• System Usage Data: Anonymized analytical data from installed hardware systems (such as barrier cycle counts and ANPR logs) if explicitly outlined in your service agreement.

2. How We Use Your Information

We utilize collected data to provide, maintain, and improve our automation and security solutions, including:

• Processing your hardware orders, service requests, and responding to inquiries.
• Providing technical support, maintenance updates, and system alerts.
• Improving our website layout and customer experience.
• Complying with legal obligations and enforcing our Terms of Service.

3. Data Security

We employ industry-standard administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, destruction, or alteration. However, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure.

4. Sharing Your Information

Entrance Automation Service does not sell, rent, or lease customer data to third parties. We may share necessary information with trusted third-party service providers (such as shipping partners or cloud server hosts) exclusively for operational purposes, strictly under confidentiality agreements.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, update, or request the deletion of the personal information we possess about you. To exercise these rights, please contact our support desk.